Customer service

Cookie Policy

In this cookie policy, we explain what cookies are, which types of cookies we use, and how you can manage your preferences.

Last updated: June 2026

Introduction

Our website uses cookies and similar technologies to ensure the webshop functions correctly, to improve your shopping experience, and to gain insight into the use of our website.

In this cookie policy, we explain which cookies we use and how you can manage your cookie preferences.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website remember certain information, such as your preferences, shopping cart, or session data.

In addition to cookies, similar technologies such as pixels, tags, and local storage may also be used.

Necessary cookies

Necessary cookies are required for our webshop to function correctly. For example, they enable you to add products to your shopping cart, check out securely, and navigate the website.

These cookies usually cannot be disabled, as the website would otherwise not function properly.

Functional cookies

Functional cookies help us remember your preferences, such as language choice, region settings, or previous choices made on our website.

These cookies make the shopping experience more personal and user-friendly.

Analytical cookies

Analytical cookies help us understand how visitors use our website. This includes information about pages visited, click behaviour, loading times, and general performance of the webshop.

We use this information to improve our website, products, and customer service.

Marketing cookies

Marketing cookies can be used to make advertisements more relevant, measure ad performance, or re-engage visitors via advertising platforms.

These cookies are only placed when legally required and when you have given your consent via our cookie banner.

Third-party cookies

Some cookies may be placed by third parties we work with, such as payment providers, analytics tools, advertising platforms, email services, or Shopify as an e-commerce platform.

These parties may have their own privacy and cookie policies. We recommend consulting the policies of these parties if you want more information.

Consent and preferences

When you first visit our website, you can set your preferences via the cookie banner. You can choose to accept or reject certain cookies, depending on the available options.

Necessary cookies remain active as they are essential for the operation of the webshop.

Manage or delete cookies

You can manage or delete cookies via your browser settings. You can also set your browser to automatically block cookies.

Please note that some parts of our webshop may function less effectively when you disable cookies.

Changes to this Cookie Policy

We may amend this cookie policy from time to time, for example when we use new tools or when legislation changes.

The most recent version of this cookie policy is always available on this page.

Important

Before publishing, check that your cookie banner, privacy policy, and the tools used match what is stated in this cookie policy.

Questions about cookies?

Contact us at support@vanelle-hair.com. We are happy to help you with any questions about cookies or privacy.