Create a return

Register your return below. We will review your request and then send you further instructions.

1

Register your return

Please complete the return form with your order details.

2

Wait for instructions

Our support team will review your request and send you the next steps.

3

Package carefully

Please package the product neatly and completely, preferably in its original packaging.

4

Send back

Ship your parcel according to the instructions you receive from us.

5

Check & refund

Upon receipt, we will inspect your return and process the solution.

Important to know

  • Register your return within 30 days of receipt.
  • The product must be returned neatly, complete in its original packaging. Otherwise, we cannot accept your return request.
  • Use or damage may affect the refund.
  • Keep your proof of shipment until your return has been processed.

Attach photos or videos

In case of damage, defects or an incorrectly received item, clear photos or videos are useful. You can add a WeTransfer, Google Drive or Dropbox link to the form. Our support employee can request these later.

Return Form

Please fill out the form as completely as possible. This will allow us to process your return request more quickly.

Especially useful for damage, defects or an incorrectly received item. Our support agent may request these later.