Shipping Policy

We process orders as quickly as possible. The estimated delivery time is displayed on the product page and during checkout.

After placing your order, you will receive a confirmation by email. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information if available.

Shipping costs are shown during checkout. If free shipping applies, this will automatically be displayed in your shopping cart or checkout.

Once your order has been shipped, you will receive a track & trace link if available. Please note that it may take some time for tracking information to become active.

While we do our best to deliver every order within the expected delivery time, delays can sometimes occur due to carrier backlogs, public holidays, customs checks, or circumstances beyond our control.

Always double-check your address details before completing your order. Vanelle Hair is not responsible for delays or issues arising from incorrectly entered address details.