Legal notice

This webshop is operated under the trade name Direct Commerce.

Website: https://vanelle-hair.com

Legal entity: UR LEADS BV

Trade name: Direct Commerce

Address: Heidestraat 38, 2330 Merksplas

VAT number: BE1009.521.857

For questions about orders, products, returns or our terms and conditions, you can contact us via:

E-mail: support@vanelle-hair.com

We try to answer questions as quickly as possible.

Our webshop runs on Shopify. Shopify provides the technical infrastructure that allows us to offer our products online, process orders, and manage the webshop.

We do our best to keep all information on our website as accurate, complete and up-to-date as possible. However, product information, prices, availability, images or texts may contain errors or be adjusted in the interim.

Vanelle Hair reserves the right to change, correct or remove information on the website at any time.

All prices, offers, and product availability are shown as visible on our webshop and at checkout.

In the event of a clear error in price, product information, or availability, we reserve the right to correct, refuse, or cancel an order.

All texts, images, logos, designs, product presentations, layouts, and other content on this website are the property of Vanelle Hair or are used with the permission of the rightful owners.

It is not permitted to copy, distribute, reuse, or commercially exploit content from this website without prior written permission.

Vanelle Hair is not liable for damages resulting from improper use of products, failure to follow instructions, or the use of information on this website outside its intended context.

To the extent permitted by law, our liability is limited to the amount of the relevant order.

Our website may contain links to external websites or third-party services. Vanelle Hair is not responsible for the content, operation, security, or privacy practices of external websites.

We recommend reviewing the terms and conditions and privacy statements of external parties when you use their websites or services.

In addition to this legal notice, our other policy documents also apply:

• Shipping Policy
• Return and Refund Policy
• Privacy Policy
• Terms and Conditions
• Cookie Policy

In case of questions, complaints, or disputes, we ask you to first contact us through our customer service. We always try to reach a reasonable solution together.